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Tel. No.:
00 800 7423 2274
Fax No.:
63 2 889-9367


 
RESPONSIBLE GAMING
Tila Casino and Tila Poker are advocates of responsible gaming. Please make sure that the decision to gamble is your personal choice. Establish what constitutes an acceptable loss before gambling. To enjoy the most our casino and poker has to offer, we advise you to follow these guidelines:
NEVER GAMBLE IF:
  • you are younger than the legal age
  • it interferes or seriously hinders your work or other responsibilities
  • you are recovering from addictive disorders or dependencies
  • you are under the influence of alcohol or other substances
  • you are attempting to make up for prior gambling losses
GETTING ASSISTANCE
We advise you to seek professional help if you feel that gambling is something you badly need to do rather than an activity you want to do. Visit or contact these organizations for counseling and help with gambling dependency:
Gamblers Anonymous
GAMCARE
MANAGING YOUR PLAYING
For players who enjoy gambling frequently, it is not uncommon to overspend their budget some of the time. We advise that specific budget plans be made to ensure your gambling expenditure is affordable.

Sometimes people deny the extent of their own problems and seek help only in crisis. If you think you might have a problem, try the following test: set a goal of stopping gambling for two weeks or a month. If you are unable to achieve this, you could have a problem and might benefit from discussing your situation with a counselor.
LIMITING EXPENDITURES
Tila Casino and Tila Poker provide tools to help you control your gambling. You can request to tighten the limits on the amount you deposit. These requests will take effect immediately, whereas requests to loosen those limits must await a seven-day cooling off period before taking effect.

Please send written requests to:
support@tilacasino.com   (Tila Casino)
support@tilapoker.com   (Tila Poker)
SELF-EXCLUSION

If you believe you have a gambling problem or just wish to take an enforced break from gaming, Tila Casino and Tila Poker give you the power to temporarily or permanently exclude yourself from playing games. If you opt for a temporary exclusion, you may apply for reinstatement at a later date. Temporary exclusions are for a minimum of six months.

If you would like to prevent access to other gaming, wagering or gambling facilities on the Internet please visit GamBlock. Gamblock™ blocks access to Internet gambling sites on the World Wide Web. It can help problem gamblers avoid the dangers of unrestricted gambling.

MANAGING THE LENGTH OF TIME YOU PLAY

It is sometimes easy to lose track of time whilst gambling. Tila Casino and Tila Poker strongly advises players to manage their playing time carefully and take regular breaks.
PREVENTING UNDER AGE GAMBLING

You must be at least 18 years old to play at TilaCasino.com or TilaPoker.com. We undertake checks to ensure that no person under legal age has access to our gaming platforms. Provision of inaccurate or dishonest information about a player's age will result in forfeiture of any winnings and may result in civil and/or criminal prosecution.
INSTALLING INTERNET FILTERING SOFTWARE

In order to protect minors from accessing the site, we recommend that responsible players install Internet filtering software on their computers. This provides the ability to control content displayed, block websites and set up passwords to prevent Tila Casino or Tila Poker from being available to underage players. There are a number of Internet filtering software choices available. The following is a link to a recognized solution provider as recommended by Family Online Safety Institute:
Internet Content Rating Association

   
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